Terms and Conditions
Refund and Cancellation Policies
In the event that your plans have changed and you will not be able to proceed with your bookings we will do our best to work with the providers and re book your service, please note fees and penalties may apply. Should refund be granted we will refund in accordance company policies.
Clients are responsible for any and all fees accrued by the provider for an modification or cancellation ,made by the client.The more notice you give us, the more likely we will be able to re book the service.
All tours and activities will run rain or shine unless the current conditions are stated as unsafe by the provider. Should the client cancel and the provider still proceed no refund or credit will be granted. Costa Rica is a rain forest so please plan on rain at anytime.
For tours within Costa Rica and Panama please always make sure to carry a copy of your valid passport and your last entry stamp with you. For day and multi-day trips that involve border-crossing you must carry your valid passport and a copy of it with you at all times. Border crossing fees may apply.
In most cases cancellations with less than 24 hours notice are not refundable. Cancellations of single bookings with less than 7 days notice are subject to provider fees (plus any bank or vendor charges).
Caribe Fun Tours is not responsible for any unforeseen event that may cause you to cancel your tour/package., This includes viruses, disease, sickness, pregnancy, weather, act of nature, or any other event non-related to Caribe Fun Tours. In order to cover refunds for these cases we recommend that you purchase a third party travel insurance in advance of your travel here in Costa Rica.
Services including crossing of an International border may accrue additional fees as determined by the provider.
Cancellation of Multi-day packages will accrue a minimum fee of $25 per booking plus any fees determined by the provider,
bank fees may also be applied based on evaluation from Costa Rica Fun tours.
Cancellations are subject to bank fees which are generally 3% to 5% of the amount. In order to avoid the fees we are always happy to apply the credit towards another service we may offer.
All cancellations must be made in writing.