POSITION: Team Leader of Caribe Fun Tours

Objectives

  • Adhere to all tasks as manager of Caribe Fun Tours and maintain the functionality of tours and experiences offered at the Tour Desk at Banana Azul
  • Aid in other tasks pertaining to the full functionality of Caribe Fun Tours

Job Overview

  • Assist all clients at Banana Azul with coordinating services and tours
  • Maintain full functionality of the Caribe Fun Tours Tour desk supplies, advertising materials, computers, etc.
  • Monitor and train staff at the tour desk, so they are current with all the services offered by Caribe Fun Tours
  • Maintain a professional working relationship with all providers, and strive to get the best-negotiated rates possible for Caribe Fun Tours
  • Create monthly work schedules for the tour desk
  • Continual creation and modification of experiences and tours that are offered by Caribe Fun Tours
  • Maintain a professional work relationship, including open dialogue with all management in an effort to improve Caribe Fun Tours services and the Banana Group as a whole.
  • Weekly meeting with Ernesto, and or Colin to review the progress of experiences and tours
  • Aid in other tasks pertaining to the full functionality of Caribe Fun Tours

Responsibilities

  • Minimum 5-day work week 40 hours, 2 days off per week, in a row when applicable.
  • Adhere to the policies and procedures of CFT/Banana Group.
  • Some travel involved training and FAM trips in low season, CPLs.
  • Maintain the highest standards of customer service and offer the client the best possible services based on clients’ requests.
  • Professional appearance and presentation at the workplace at all times, (Closed toed shoes, clean company shirt, appropriate shorts or pants, no beach board shorts, long hair shall be pulled back, good hygiene)
  • Direct report to Colin Brownlee

Remuneration

  • $1,200/month, calculated and paid in colones based on BA quarterly exchange rate. CAJA deduction from base salary. (salary to be negotiated in late 2023)
  • Employee payments are based on monthly salary and not hourly rates. (No overtime is accrued)
  • Employees are paid twice a month on the 7th and 21st of each month, if these dates are a Sunday or holiday the employee is paid the day prior.
  • 3-month probation as is standard in Costa Rica
  • Staff meals included as per terms and conditions of Banana Group policies (Every two weeks employee is allowed one discounted meal)
  • CCCS will be paid by Caribe Fun Tours and is deducted from the base salary
  • 2 weeks vacation, which can be used after 1st year in one-week intervals or two weeks.
  • Aguinaldo paid in accordance with Costa Rican law.
  • Holidays are paid in accordance with Costa Rican law.

Envía tu CV: [email protected]